Support
We’re a small team and we read everything.
Include your account email (never your password) and, for book-related issues, the book’s title or ISBN. We aim to reply within 2 business days.
Early access
Chapter Owl is currently in private testing ahead of its App Store launch. To request an invitation, email support@chaptersense.app with the subject “Early access” — we’ll send a TestFlight invitation as spots open.
Common questions
Start with the FAQ — it covers how ratings are made, unrated books, and what we store. For anything else, email us.
Report a content issue
Spotted something in a book that our rating missed, or believe a rating is wrong? The fastest route is the Report button on that book’s page in the app — it goes straight into our editorial review queue. Reports never change a public rating automatically; an editor reviews each one.
Delete your account & data
Email support@chaptersense.app from your account email with the subject “Account deletion request.” We honor deletion requests within 30 days. Details in our Privacy Policy.